EFFECTIVE DATE: **June 18, 2026:**

LAST UPDATED: **April 14, 2026:**

 

Loved 2 A Tee and The Loved Lens Lounge (“we,” “our,” or “us”) respect your privacy and are committed to protecting the personal information you share with us through our website, inquiry forms, booking tools, payment processes, review widgets, and related services.

 

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you may have regarding your information.

 

## 1. Information We Collect

 

We may collect the following types of information:

 

### Information You Provide Directly

 

* Name

* Email address

* Phone number

* Event address or venue address

* Event date, event type, guest count, theme, colors, and other event details

* Photos, inspiration images, or files you upload

* Messages you send through contact forms, booking forms, email, text, or social media

* Payment and billing details necessary to process your booking or invoice

 

### Information Collected Automatically

 

When you visit our website, certain information may be collected automatically, including:

 

* IP address

* Browser type

* Device type

* Operating system

* Approximate location based on IP

* Pages visited

* Referral source

* Session activity

* Cookies and similar tracking technologies

 

### Information from Third Parties

 

We may receive information from third-party providers we use to operate our business, such as:

 

* Wix

* Acuity Scheduling

* Payment processors

* Email and messaging providers

* Analytics providers

* Social media platforms

* Review and widget providers, including Elfsight and Google

 

## 2. How We Collect Information

 

We collect information when you:

 

* Visit our website

* Submit a contact form

* Request pricing or a quote

* Book or request an appointment

* Pay a reservation fee, retainer, or invoice

* Upload inspiration images or event details

* Interact with embedded widgets, reviews, or external tools on our site

* Contact us by email, phone, text, booking tool, or social media

 

We may also collect information through cookies, analytics tools, embedded content, pixels, widgets, and similar technologies.

 

## 3. How We Use Information

 

We may use your information to:

 

* Respond to inquiries

* Provide quotes and proposals

* Process bookings, appointment requests, invoices, and payments

* Communicate about your event, appointment, or service

* Deliver, install, style, remove, or manage décor and photo booth services

* Provide customer support

* Maintain internal records

* Improve our website, services, and customer experience

* Send confirmations, reminders, follow-ups, and service-related notices

* Send marketing or promotional communications where permitted

* Detect fraud, misuse, or technical issues

* Comply with legal obligations and enforce our policies

 

## 4. How We Share Information

 

We do not sell personal information for money.

 

We may share information only as necessary to operate our business, fulfill your request, or comply with law. This may include sharing information with:

 

* Website and hosting providers

* Scheduling and booking providers

* Payment processors

* Email, phone, and messaging service providers

* Analytics and technology providers

* Contractors, assistants, or vendors involved in delivering services

* Professional advisors such as accountants, legal counsel, or insurers

* Courts, regulators, or law enforcement when required

 

We may also share information in connection with a merger, sale, transfer, or reorganization of business assets.

 

## 5. Wix, Scheduling, and Payment Platforms

 

Our website may be hosted or supported through Wix. Our booking and scheduling process may use Acuity Scheduling or related tools. Payments may also be processed through third-party payment providers.

 

These providers may collect, store, or process personal information according to their own privacy practices. We encourage you to review their policies when using those tools through our site.

 

## 6. Elfsight Google Reviews Widget

 

Our website may use the **Elfsight Google Reviews** widget to display reviews, ratings, and related content from Google.

 

When you visit pages containing this widget, Elfsight and related third-party services may automatically process certain technical data such as your IP address, browser type, operating system, and device or usage information needed for the widget to function properly.

 

Elfsight may also use cookies or similar technologies in connection with its widgets. The widget may place or access cookies for display, performance, analytics, or related technical purposes.

 

If you click on review content, business profile links, maps, or related buttons, you may be redirected to Google or another third-party service. Your interactions with those third-party sites are governed by their own policies, not ours.

 

We do not use the Elfsight Google Reviews widget to intentionally collect sensitive personal information through the widget itself. However, technical data processed through the widget may be used for:

 

* displaying reviews and ratings,

* improving website and widget performance,

* technical troubleshooting,

* fraud prevention,

* analytics and functionality support.

 

## 7. Cookies and Tracking Technologies

 

Our website may use cookies and similar technologies to:

 

* keep the website functioning properly,

* remember visitor preferences,

* understand website traffic and behavior,

* improve performance and usability,

* support analytics, widgets, and embedded features,

* help protect against fraud or misuse.

 

Third-party services on our site, including Wix, Acuity, Elfsight, Google, and other embedded or linked tools, may also use cookies or similar technologies.

 

You can usually manage cookies through your browser settings. If we use a cookie banner or preference tool, you may use it to manage your choices where available.

 

## 8. Communications

 

We may contact you by:

 

* Email

* Phone

* Text message

* Social media message

* Booking or scheduler notification

 

We may use these methods to:

 

* respond to your inquiry,

* confirm bookings or payments,

* send reminders or updates,

* discuss event details,

* request feedback,

* send promotional or marketing content where permitted.

 

You may opt out of marketing emails at any time by using the unsubscribe link or contacting us directly. Opting out of marketing communications will not prevent us from sending service-related messages.

 

## 9. Data Retention

 

We keep personal information only for as long as reasonably necessary to:

 

* provide services,

* manage bookings and event records,

* maintain financial and tax records,

* resolve disputes,

* enforce our agreements,

* comply with legal, accounting, or regulatory requirements.

 

Retention periods may vary depending on the type of information and the reason it was collected.

 

## 10. Data Security

 

We take reasonable administrative, technical, and organizational measures to help protect personal information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

 

Please do not send highly sensitive information through unsecured forms or email unless necessary.

 

## 11. Your Privacy Rights

 

Depending on where you live and applicable law, you may have the right to request:

 

* access to certain personal information we hold about you,

* correction of inaccurate information,

* deletion of certain information,

* a copy of certain information,

* limitation of certain processing,

* opt-out of certain marketing communications,

* opt-out of certain targeted advertising or data sharing, if applicable.

 

To make a request, please contact us using the contact information below. We may need to verify your identity before responding.

 

## 12. Children’s Privacy

 

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without appropriate consent. If you believe a child has provided us information, please contact us so we can review and address the matter.

 

## 13. Third-Party Links

 

Our website may contain links to third-party websites, platforms, maps, social media pages, booking platforms, payment tools, or review pages. We are not responsible for the content, security, or privacy practices of those third parties. Please review their privacy policies separately.

 

## 14. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date or Last Updated date. Your continued use of our website after changes are posted means you accept the updated policy.

 

## 15. Contact Us

 

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us at:

 

**Loved 2 A Tee / The Loved Lens Lounge**

SHANNA LOWDER

LOVED2ATEE@GMAIL.COM

757-354-4247

CHESAPEAKE, VA